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| Why Evok Furniture? |
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A.
- Contemporary and modern furniture
- Coordinated furniture for every style and theme
- High quality material and finishes
- Best product range
- Interior design and visualization services
- Warranty and strong after sales service
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| What type of material does Evok use for its furniture? |
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A.
We offer and use a wide variety of material for our furniture. They all are chosen for their beauty, durability and value. All our furniture like the Sofa sets, Bedroom sets, Dining table sets, Wall Units etc. are made using high quality MDF boards and various recycled solid woods. These MDF boards are of superior quality and are laminated, varnished and edge sealed in the factory. Evok offers warranty on all its products for complete peace of mind.
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| I need assistance to design my house/ office; can you send someone to help me with it. |
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A.
Yes, we can send our designer to your house/ office to measure your room and recommend the furniture that would suit the space, in terms of size, needs, design and taste. Our designer would give you a complete 3D view presentation for your house/ office. This service is made available to you at a very nominal redeemable charge. For any specific requirement you can visit any of the Evok stores. And you can also contact us via phone, or email and we will visit your place to understand your requirement and give you a right solution.
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| Can you modify the furniture as per our requirements and specifications? |
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A.
Evok furniture is mass-produced in large quantities at various dedicated factories across the world. This makes it impossible for us to modify or manufacture individual furniture according to specific requirement unless the quantities are large. However, we have a wide range of furniture products in various sizes, colours and designs available at all Evok stores, which we hope should suit your requirement.
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| In case of damage, can the furniture be repaired? |
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A. Yes, in case of any damage to any particular part/panel, the damaged part/panel can be replaced or repaired post inspection by our service engineers. For any specific query on repair you can visit any of the Evok stores. And you can also contact us via phone, or email and we will visit your place to understand your requirement and give you a right solution.
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| What kind of warranties/ damages and return policies do you offer? |
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A. We give warranty for all of our upholstered furniture for one year from the date of receipt by the end user. This warranty covers manufacturer defects affecting any part of the product including the frame, upholstery, stitching, legs, buttons, zippers, or whatever is applicable for any given model.
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| What is the right way to clean the furniture? |
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A. Vacuuming or using a soft cloth is advised to clean/ remove dust. The non fabric portions of the furniture can be wiped with a damp cloth and a little soapy water, if necessary. However please ensure that all traces of water are wiped out effectively. Also we do not recommend you to rub the surface harshly or use any chemicals. You can write to us on your specific query on cleaning and we will be happy to guide you on the same.
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| Do you have beds with storage option? |
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A. Yes, most of our beds have storage option. You are requested to visit our nearest Evok store or contact us via phone, or email to get the latest update on our wide range of furniture offering.
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| How do I clean the Sofa Sets? |
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A. The Sofa Sets can be cleaned using Vacuum Cleaner or Soft Brush. In case of small - localized spot, you can clean it with a soft recommended solution. You can write to us on your specific query on cleaning and we will be happy to assist/ guide you on the same.
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| How long would the furniture last? |
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A. The furniture will last a lifetime, as long as it is maintained well and not abused. You can write to us on your specific query on maintenance and post care and we will be happy to guide you on the same.
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| Can I make purchases online? |
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A. No. We would like you to please visit us at any of the Evok stores or contact us via phone or email and we will assist you to finalize your purchase.
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| Can I make Purchases through the Website? |
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A. Currently we do not offer this facility. However you may directly contact the concerned showroom through our website and coordinate with them for your furniture requirements.
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