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Also in order to improve our services and response time, we are introducing contact matrix for escalations.

Communication Level

Timelines

Email Address

1st Level of Communication

Response in 24 Hour

[email protected]

2nd Level of Communication

If no response received from Level 1 within 2 working days

[email protected]

3rd Level of Communication

If no response received from Level 2 within 2 working days

[email protected]

Form Control