Terms and Conditions

Welcome to the Evok website at https://www.evok.in. Being a user of the evok website, you agree to accept and be bound by these terms by accessing the website and/or placing an order to purchase furniture/modular kitchen/ modular wardrobe/home décor/home furnishing products. Please read these terms and conditions carefully before placing an order on the website. If you do not agree with them, kindly do not continue to use the website. Regardless of whether you choose to register with us or place an order with us, you confirm your acceptance of these terms and condition upon use of the website.

You can access most of the pages of the website without registering with us. Certain areas of the websites are only open to you, if you have registered yourself with us.This document shall constitute an “electronic record” under the provisions of the Information Technology Act-2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act- 2000. This electronic record is generated by a computer system and does not require any physical or digital signature.

For the purpose of these terms of use, wherever the context so require ‘you’ shall mean any natural or legal person who uses the website or has agreed to become a member of the website by providing registration data while registering on the website as registered user using the computer systems of evok.in.

These terms and conditions of use (referred hereafter “terms”) of the website https://www.evok.in and instances thereof (referred hereafter “website”) between Hindware Home Retail Pvt. Ltd., a company incorporated under the Companies Act, 1956 (referred “company” or “Evok” and it’s successors and assigns) and the users (referred “You”/Your/yourself/users”) of the website describe the terms on which the company offers you access to the website.Kindly read the terms carefully to understand as using/accessing any information, material or services required through website.

PLEASE READ THE TERMS CAREFULLY BEFORE USING OR ACCESSING ANY MATERIAL, INFORMATION OR SERVICES THROUGH THE WEBSITE. YOUR USE OF THE WEBSITE OR THE SERVICES PROVIDED BY THE WEBSITE SHALL SIGNIFY YOUR ACCEPTANCE OF THE TERMS AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME.

General Terms and conditions:

The website is an Internet based portal owned and operated by evok.in. We offer you use of the website subject to acceptance of all the terms, conditions and notices contained in the Terms, along with all/any amendments made by evok.in at its sole discretion and posted on the website, including by way of imposing any charge for access to or use of a service (defined below). By using this website/any facility/service provided through this website in any way; or merely browsing the website, you agree that you have read, understood and agreed to be bound by these terms and the privacy policy available at the homepage of https://www.evok.in. The Company shall not be required to notify you of any changes made to the terms. The revised terms shall be made available on the website, in case of any changes made thereto. Your use of the website is subject to the most current version of the terms of use made available on the website at the time of such use. You are requested to regularly visit the home page of the website to view the most current terms. You can determine when company last modified the terms by referring to the "Last Updated" legend above. The prevailing terms will only be applicable for any transaction made in https://www.evok.in. The Company may require you to provide your consent to the updated terms in a specified manner before any further use of the website and theservices. If no such separate consent is sought, your continued use of the website will constitute your acceptance of such changes.

Registration Coupon Terms and Conditions:

To offer special discounts to our users from time to time, we share 4 coupon codes based discounts. To prevent any possible misuses we have put in place a few checks on the ways in which these coupon codes can be used.

To make the best use of the coupon code offers, please go through the following terms and conditions applicable on all coupon codes:

1. Coupon based offer will be valid upon application of the coupon codes at the time of the placing order.

2. Coupon Code Conditions:

  1. Rs.2000 coupon can be redeemed once,on a transaction value of Rs.20,000 & above
  2. Rs.1500 coupon can be redeemed once,on a transaction value of Rs.15000 & above
  3. Rs.1000 can be redeemed once,on a transaction value of Rs.10000 & above
  4. Rs.500 can be redeemed once,on a transaction value of Rs.5000 & above

3. Coupons will be valid for 1 month or till the stock lasts on the applicable products, whichever happens earlier.

4. A Coupon cannot be clubbed with any other coupon or with any other offer including offers running on the site without using coupons.

5. A Coupon will provide the stated discount or the discount already stated on the product whichever is higher unless otherwise mentioned.

6. Coupons shared individually with a user will be applicable on purchase made by that particular user only.

7. The website reserves the right to change the terms and conditions of any coupon any time without prior intimation.

8. The Coupons can ONLY be redeemed on https://www.evok.in website

9. Coupons cannot be redeemed for cash.

10. Evok reserves the right to cancel any orders placed using Coupons. Some situations where your order may be cancelled include, without limitation, misuse of any Coupons, unauthorized usage or inaccuracies of Coupon pricing and value thresholds. The Coupon amount will not be refunded for such cases.

11. In case of returns of items purchased through promo coupons,only the net amount will be refunded and promo coupon code will not be valid.

12. For a single transaction, only one Coupon can be used,partial redemption is not valid.

13. All disputes are subject to the jurisdiction of Delhi courts only.

Services through website

The Company offers a platform that facilitates sale and purchase of goods/merchandise and services (“hereafter referred as Services”) by company/various third-party vendors/service providers (“hereafter referred as Vendors”) to users. The purchase of products and services shall be governed by the terms of offer for sale ("hereafter referred as terms of offer for sale").

Eligibility to use the website

Use of the evok.in website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the evok’s website. If you are a minor i.e. under the age of 18 years, you shall not register as a user of https://www.evok.in and shall not transact or use evok’s website. As a minor if you wish to use or transact on evok.in, such use or transaction may be made by your legal guardian or parents who have registered as users of the https://www.evok.in. Evok will not be liable for under any circumstance if the user is under the age of 18 and reserves the right to terminate your usage right and refuse to provide you with access to the https://www.evok.in if it is brought to Evok’s notice or if it is discovered that you are under the age of 18 years.Website services are not available to minors (under 18 years of age). If you do not conform to the above qualification, you are not permitted to avail the Services. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.

The company reserves the right to refuse access to use the services offered at the website to new users or to terminate access granted to existing users at any time for any reason or without providing any reasons whatsoever.

Your account user account, password, security and registration obligation

If you use https://www.evok.in, you shall be responsible for maintaining the confidentiality of your user id and password and you shall be responsible for all activities that occur under your user id and password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or evok has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this terms of use, evok has the right to indefinitely suspend or terminate or block access of your membership with https://www.evok.in and refuse to provide you with access to the website. Evok may make the services available to you only if you have provided us certain required user information and/or created an account ("hereafter referred as account") through https://www.evok.in. The user ID and password or other log-in ID and password (collectively, referred as "account information") shall keep confidential by you to avoid any misuse by third party on the said website. The services may also be subject to procedures for use of the website, terms of offer for sale, uploaded guide, rules, additional terms of service, or other disclaimer & notices, if any ("hereafter referredas additional terms"). If there is any conflict between the terms of use and the additional terms, the additional terms shall take precedence in relation to that service. You agree to immediately notify us of any unauthorized use of your account Information or any other breach of security and ensure that you exit from your account at the end of each session. Evok.in cannot and will not be liable for any loss or damage arising from your failure to comply with these conditions. You may be held liable for losses incurred by evok.in or any other user of or visitor to the website due to authorized or unauthorized use of your account as a result of your failure in keeping your account Information secure and confidential. You will ensure that the account Information provided by you in the website registration form is complete, accurate and up-to-date. Use of another user's account information for availing the services is prohibited.If you provide any information which is not true, inaccurate, not current or incomplete (or becomes not true, inaccurate, not current or incomplete), or evok.in has reasonable grounds to suspect that such information is not true, inaccurate, not current or incomplete, we have right to suspend/terminate your account and refuse any/and all current or future use of the website or any portion thereof.

User obligations

We will do our utmost to ensure that accessibility of the site will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to the site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice.We will attempt to limit the frequency and duration of any such suspension or restriction. Subject to compliance with the terms of use, evok.in grants you a non-exclusive, limited privilege to access and use this website. You agree to use the services, website and materials provided therein only for purposes that are permitted by: the terms; and any applicable law, regulation or generally accepted practices or guide in the relevant jurisdictions. You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that you will access the website in accordance with the terms. You agree not to access (or attempt to access) the website and materials/services by any means other than through the interface that is provided by evok.in. You will not use any deep-link, robot, spider or other automatic device/ program/algorithm/methodology, or any similar/equivalent manual process to access/acquire/copy/monitor any portion of the website or content, or in any way reproduce/circumvent the navigational structure/presentation of the Website/ materials/any Content to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website. By accessing or using the website/services, you may be exposed to content from other users that you may consider offensive, indecent or otherwise objectionable. Evok.in disclaims all liabilities arising in relation to such offensive content on the website.If website allows you to post and upload any material on the website, you hereby undertake to ensure that such material is not offensive and is in accordance with applicable laws. Further, you undertake not to:

  • Defame, abuse, harass, threaten or otherwise violate the legal rights of others;
  • Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;
  • Upload files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents;
  • Upload/distribute files that contain viruses/corrupted files or any other similar software or programs that may damage the operation of the website or another's computer;
  • Engage in any activity that interferes with or disrupts access to the website or the services (or the servers and networks which are connected to the website);
  • Attempt to gain unauthorized access to any portion or feature of the website, any other systems or networks connected to the website, to any evok.in server, or to any of the services offered on or through the website, by any illegitimate means (including such as hacking and password mining);
  • Probe, scan or test the vulnerability of the website/any network connected to neither website, nor breach the security or authentication measures on the website or any network connected to the website. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the website/any other customer of evok.in, including any evok.in account not owned by you, to its source, or exploit the website/service/information made available/offered by/ through website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information;
  • Disrupt or interfere with the security of, or otherwise cause harm to the website, systems resources, accounts, passwords, servers or networks connected to or accessible through the websites or any affiliated or linked sites;
  • Collect or store data about other users.
  • Use any device or software to interfere or attempt to interfere with the proper working of the website or any transaction being conducted on the website or with any other person's use of the website;
  • Use the website/any material/content for any purpose that is unlawful or prohibited by the terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of evok.in or other third parties;
  • Conduct or forward surveys, contests, pyramid schemes or chain letters;
  • Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner;
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  • Violate any code of conduct or other guide, which may be applicable to the service;
  • Violate any applicable laws or regulations for the time being in force within/ outside India;
  • Violate the terms including but not limited to any applicable additional terms; and
  • Reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

You agree that you are solely responsible to evok.in and to any third party for any breach of your obligations under the terms and for the consequences (including any loss or damage which evok.in or its affiliates or its vendors may suffer) for any such breach.

Communications

When you use the website or send emails or other data, information or communication to website https://www.evok.in you agree and understand that you are communicating with evok through electronic records and you consent to receive communications via electronic records from https://www.evok.in periodically and as and when required. Evok.in may communicate with you by email or by such other mode of communication, electronic or otherwise. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mail or phone calls from us with respect to your order and delivery status.

Evok reserves the right, but has no obligation, to monitor the materials posted on https://www.evok.in website. Evok shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these terms of use. Notwithstanding this right of evok.in you remain solely responsible for the content of the materials you post on the evok.in website and in your private messages. Please be advised that such content posted does not necessarily reflect the views of evok.in. In no event shall evok.in assume or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from use of content and/or appearance of content on evok.in. You hereby represent and warrant that you have all necessary rights in and to all content you provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information.

It is possible that other user (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on https://www.evok.in and that you may be involuntarily exposed to such offensive and obscene materials. It is also possible for others to obtain personal information about you due to your use of https://www.evok.in, and that the recipient may use such information to harass or injure you. Evok does not approve of such unauthorized uses but by using the evok.in website you acknowledge and agree that evok.in is not responsible for the use of any personal information that you publicly disclose or share with others on evok.in. Please carefully select the type of information that you publicly disclose or share with others on https://www.evok.in.

Evok shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in denial of services/distributed denial of services.

Pricing and Payment Information

Evok strives to make available products and services at the best possible prices. The price details for product purchase/services are detailed under “terms of offer for sale”.

Product Prices described on our Website are incorporated into these Terms by reference. All prices are in Indian rupees and are inclusive of local and/or central taxes and levies and taxes. Prices, products and Services may change at evok.in’s sole discretion without notice.

You agree to provide correct and accurate credit/debit card details to the approved payment gateway for availing services. You’ll not use credit / debit card which is not lawfully owned by you, i.e. in any transaction, you must use your own credit / debit card. In case of fraudulent card transaction, you are solely responsible to indemnify Evok for all purpose, cost and consequences arisen thereto in future.

The information provided by you, will not be utilized/shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit / debit card details. Evok.in clearly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.

Evok.in shall be under no liability whatsoever in respect of any loss/damage arising directly or indirectly out of the fake authorization for any transaction for any reason whatsoever.

While availing any of the payment method/s offered at evok.in, evok.in will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

  1. Lack of authorization for any transaction/s, and/or
  2. Exceeding the preset limit mutually agreed by you and between your "bank/s", and/or
  3. Any payment issues arising out of the transaction, and/or
  4. Decline of transaction for any other reason/s.

All payments made against the purchases/services on evok.in by you shall be compulsorily in Indian rupees. https://www.evok.in does not accept any other form of currency with respect to the purchases made on evok.in.

Pricing/typographical error

If evok comes across any difference in pricing resulting from typographic errors with regards to pricing or product information, evok shall have the right to rectify the same or cancel the order(s) and refund your money, if any, collected from the customer within 10-15 business days of such corrective action taken. The mode of refund will remain same through which the payment was received by Evok.

In case of mispricing

Despite our best efforts, there might be chance of a small number of the items in our catalogue are mispriced. Though we verify prices as part of our dispatch procedures, still:

  1. If an article's correct price is lower than our stated price, we charge the lower amount and send you the item and you can buy anything of remaining amount/take refund of remaining amount.
  2. If a product's correct price is higher than our stated price, we will cancel your order and notify you of that cancellation. In such case you need to re-order the product.

Risk of loss

All items purchased from evok.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Exactness Not Guaranteed:

Evok.in hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products/services/ information/other material purchased/obtained by you through website may not meet your expectations.

Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that a representative from evok.in will call you/send an approval request through email address that you submitted while placing your order.

If you do not agree with the requested change, you retain the right to reject the requested production change by replying to it within 10 days of it being sent to you. Evok.in may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded. The mode of refund will remain same through which the payment was received by Evok.

Cancellation of order

Evok.in reserves the right to cancel any order without any explanation for doing so, under situation where in evok.in not able to meet the requirement of the order placed or order so placed/cancelled does not comply with evok.in policy or for any other reason. However evok.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.

Limitation of liability

In no event shall evok.in be liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if evok.in has been informed in advance of the possibility of such damages.

Delivery:

Evok will make a maximum of three attempts to deliver your order. In case the customer is not reachable/does not accept delivery of products in these attempts evok.in reserves right to cancel the order(s) at its sole discretion.

An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Sometimes, delivery may take longer due to

  1. Bad weather, fire, earthquake, flood, natural calamities/disasters
  2. flight delays
  3. political disruptions
  4. other unforeseen circumstances by our business partners

In such cases, we will proactively inform the tentative delivery to you. Please check your emails and SMS regularly for such updates.

Also, we will not be able to compensate for any mental agony and/or consequential losses caused due to delay in delivery. The customer can cancel the order at any moment before shipment of goods from our warehouse. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.

Free installation applicable on delivery location only.

Post Delivery:

Returns and Exchange conditions:

Evok.in will accept return or exchange only if the following conditions are met.

  1. The tags on the product should be intact.
  2. The product should be uninstalled, unused and in an undamaged condition.
  3. The item needs to be returned along with the original packaging.

Exchange:

For details please refer our product return policy

Product Return Process:

Limitation on refund amount for courier charges

Please do collect the Docket slip/Written confirmation from the Courier company that the product return has been done for a particular shipment/order.

Docket slip to be produced in case of discrepancy between customer and logistics company

In case of any discrepancy in the status of reverse pick up of a product, (where the customer claims the product has been returned, while our system suggests otherwise) refund will be initiated only if the customer successfully furnishes the docket slip given at the time of the pick up.

Termination:

  1. Evok.in may suspend or terminate your use of the website or any service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
  2. If you or evok.in terminates your use of the website/any service, evok.in may delete any content or other materials relating to your use of the service and evok.in will have no liability to you or any third party for doing so.
  3. You shall be liable to pay for any service or product that you have already ordered till the time of termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Cancellation of Orders

Evok.in provides protected shopping experience by regularly monitoring the transactions. In the event of detecting any suspicious activity, evok.in reserves right to cancel all past/pending/future orders without any liability. Evok.in also reserves right to refuse/cancel orders in situations like inaccurate product price on website/stock unavailability. We may also require additional verification/information before accepting any order. We will contact you if all/any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded. The discretions of Evok will be final and binding on the user.

The order may be considered cancelled in following cases:

  1. Invalid/Incomplete address cases
  2. Customer fails to produce adequate documents during the payment details verification
  3. Misuse of another customer's phone/email
  4. Customer uses invalid email and phone no.
  5. Overuse of a voucher code
  6. Use of a special voucher not tagged to the email ID used.
  7. Customer returns the wrong product
  8. Customer refuses to pay for an order
  9. Customer is involved in the snatch and run for any order
  10. Customer with a high product return rate
  11. Repeated request for monetary compensation for petty issues

Account for such customers may be blocked by evok.in

Pilferage Claim Process

  1. Customer must raise a complaint for partial item/partial order to Customer Care pilferage within 48 hours of delivery failing which the claim will not be entertained
  2. Customer must write to evokcare@evok.inseeking/providing following information:
    1. Short description of the case The snapshots of the packet and other box (If any) (Customer must cover the sides which look tampered/damaged as per customer)
    2. The refund for prepaid orders will be done after investigation which usually requires 3-4 business day. The process will include investigation with the concerned departments
  3. The customer may not be liable for a refund if he/she falls in any of the situation stated below:
    1. Customer fails to provide adequate information about the case /snapshots of the packet and box(if any)
    2. If an opened delivery was received, pilferage claims must be made the same day of delivery.
    3. Customer must not dispose the packaging. We need to pick-up the packaging for investigation at our end.

Terms for Offers/Promotions/Campaigns/Contests

  1. Prevailing discount will be applicable to merchandise value including VAT and applicable taxes.
  2. Gift Vouchers/Gift Cards/Coupons Issuance/redemption will be applied to total value of the qualifying order once all promotional discounts have been applied.
  3. Only one credit note/gift voucher/coupon can be used per order unless otherwise stated.
  4. Promotional discount vouchers may be offered from time to time which may apply in respect of any, or certain specified, purchases made though this Website.
  5. Evok.in introduces various offers, schemes or contest at various times. The terms and conditions for such contest shall be separately available on the Site.
  6. Evok.in reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. Evok.in, at its discretion, can withdraw a particular scheme from the website or market.
  7. In case of any query pertaining to use of gift voucher and/or credit note or regarding the schemes, please email us at evokcare@evok.in or call @ +91 9243 033 033
  8. While participating in any evok.in contest you hereby agree to release and hold evok.in (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys' fees, or arising out of or related to your participation in the said contest.
  9. Evok.in reserves the right to cancel any orders placed using promotional vouchers. Some situations where your order may be cancelled include, without limitation, misuse of any promotional vouchers, unauthorized usage of vouchers or inaccuracies of voucher pricing, technical glitch and value thresholds. The voucher/voucher-amount will not be refunded for such cases.
  10. Suitable legal action will be taken against websites involved in unauthorized publication of evok vouchers. Evok.in will only honour vouchers which are issued or published directly by us or our partner websites. The vouchers usage terms can change from time to time. Customer is requested to go through the terms carefully before making any transactions.

Terms & Conditions for End of Season Sale (EOSS)

  1. The End of Season Sale runs till stock lasts. Sale up to 60% off does not imply that all products are on 60% discount.
  2. Products bought in End of Season Sales/Sales offer at 40% and above discounts are sold on “as is where is” basis and enjoys no warranty/replacement/return/refund claim.
  3. Sign up vouchers cannot be used against sale/discounted items. For more details read registration voucher rules. Sale/discounts apply to selected items only. Although there are many articles/ associated brands on SALE, there might be some exclusion.
  4. Due to technical issues, typographical errors or information received from our suppliers and service providers, prices of the products shown on the Site may vary during the order process. If you come across any errors in pricing or billing, we request you to contact us within 24 hours of receiving your order so that we may provide a resolution for the same.
  5. Promotional offers and discounts may be combined only at discretion of evok.in.
  6. All offers are non-transferable and have no cash value.
  7. Evok.in reserves the right to extend or terminate the offers/sale, without further information at any point of time.
  8. Evok.in reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of this sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and evok.in’s decision in this regard shall be final and requires no intimation to the customer of any sort.
  9. All refund will be in the form of vouchers only.
  10. In case of any further query pertaining to use of voucher and/or credit note or regarding the sale/offers, please email customer care at evokcare@evok.in or call @ 91+ 9243 033 033

Disclaimer:

It is the customer's responsibility to login earlier if they want to avail better products or offers because evok.in sales are "first come, first served". The merchandise may not be restocked once sold out. No information regarding the presence of any product in our stock will be guaranteed and we will alert you only when an item is sold out.

The terms and conditions for such contest shall be separately available on the Site. In the event of any conflict between these T&C and the terms and conditions pertaining to any contest, such terms and conditions shall prevail.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Terms for Evok Rewards

  1. In order to receive referral points, friends referred by members must be new to evok.in and not already registered with evok.in.
  2. Members will be eligible to get referral points only if the referred friend clicks the invitation email or member’s personalized link to place an order from evok.in. If a member’s order is not completed successfully, (due to non-payment, cancellation, non-delivery, return), then user will not be eligible for the points received against this order
  3. If a member initiates a return request for a part or whole of his order, reward points corresponding to the amount will be immediately reversed. In case member's return request is rejected, the points will not be credited back into his account.
  4. Any fraud or abuse concerning the Program is subject to strict administrative and / or legal action by Evok, including but not limited to termination of membership. A fraud encompasses:
    1. If a member is found referring himself using multiple IDs / phone numbers
    2. If a member is found placing large orders, earning and redeeming points and then returning a major part of the order.
    3. If a member is found making multiple successful referrals and redeeming his referral points and then a majority of your referrals return the goods leading to sales return.
    4. Any other attempt to take unfair advantage of the Rewards Program.
  5. No reward points shall be issued in case of bulk orders.
  6. Earned points cannot be exchanged for cash.
  7. Evok reserves the rights to terminate the program at any time and / or change, modify, withdraw or extend the program and/or terms and conditions or replace it wholly or partially by another program, without any prior notice and/or correspondence in this regard. Members will be deemed to have accepted such changes by continuing to be the part of evok rewards program.
  8. Gifts redeemed from the rewards catalogue are non returnable and non exchangeable.
  9. Participation in the rewards program requires you to submit personal information about you and your friends (name and email address). Members agree to receive message updates from us with regard to their participation in the rewards program and to allow us to communicate with their referrals regarding their participation (like by informing member’s friends that an invite was sent by him).

Violation of Terms of Use

  1. Evok.in may in its sole discretion and without prior notice terminate your access to the Website if evok.in determines that you have violated the terms/additional terms/any other duty owed to evok.in. Any violation by you of the terms will constitute an unlawful and unfair business practice and will cause irreparable harm to evok.in, for which monetary damages is likely to be inadequate and you consent to evok.in adder obtaining any injunctive or equitable relief that evok.in deems necessary/appropriate. These remedies are in addition to any other remedies evok.in may have at law or in equity.
  2. You agree to indemnify/defend/hold harmless evok.in/it’s associated business partners/shareholders/directors and employees from/against any/all losses/ liabilities/claims/damages/demands/costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by evok.in that arise out of/result from/may be payable by virtue of any breach of any representation/warranty/covenant/ agreement made/obligation to be performed by you pursuant to these supply terms or any additional terms applicable to product purchase.
  3. You agree to hold evok.in harmless against any claims made by any third party due to or arising out of or in connection with your use of the Website, any claim that your material caused damage to a third party/your violation of the terms/ your violation of the rights of any another person. Evok.in will also be entitled to recover from you and you agree to pay all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to evok.in.

Termination of terms and conditions

The terms will continue to apply until terminated by either you/evok.in as mentioned following:

  1. If you want to terminate your agreement with evok.in, you may do so by either not accessing the Website or closing your accounts (if any).
  2. Evok.in may at its discretion and at any time with or without notice terminate or suspend the terms without cause or with cause if:
    • You breach any of the provisions of the Term/Privacy Policy or any other terms & conditions/policies that may be applicable to you.
    • Evok.in is required to do so by law. For example: where the provision of the Services to You is, or becomes unlawful or pursuant to a request by a regulatory authority.
    • The provision of the services to you by evok.in is, in evok's opinion no longer commercially viable.
    • Evok.in has chosen to discontinue, with or without reason, your access to the website/services (or any part thereof) either in general or specifically to you.
    • For technical or any other reason termination or suspension may include: (a) removal of access to all or portion of the offerings on the website or with respect to the services/any portion thereof; (b) deletion of your materials and/or account information including your personal information, log-in ID and password, and all related information, files and materials associated with you or inside your account or any part thereof; and (c) barring of further use of the website/services. Evok.in may also delete any content or other materials relating to your use of the website.
  3. Evok.in shall not be liable to you or any third party for any such termination.
  4. Termination/suspension shall not affect your liability/obligation arising prior to such termination/suspension.

Report Abuse

In the event you come across any abuse or violation of terms or if you become aware of any objectionable content on the Website, please report to evokcare@evok.in.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to this Site to understand our practices. The personal information / data provided to us by you during the course of usage of the Site will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the Site.

By entering in to the site and registering yourself you confirm that you have read and fully understand the Privacy Policy of evok.in regarding website. You further consent that the terms and contents of such Privacy Policy are acceptable to you.

Newsletters and Communications

You hereby agree to receive communications and newsletters from evok.in by SMS and/or e-mails. You can unsubscribe / opt-out from receiving communications and newsletters from evok.in at anytime by following the procedure set forth in the website.

Contents posted on site

All content included on this site, such as text, graphics, user interfaces, visual effects, photographs/images, trademarks/logos, button icons, audio clips, digital downloads, data compilations, software, artwork and computer code (collectively, “content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such content, is the property of evok.in, its affiliates or its content suppliers and are controlled or licensed by or to evok.in, and is protected by trade law, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these terms of use, no part of the evok.in and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “duplicating”) to any other computer/server/website/other medium for publication/distribution/for any commercial enterprise, without evok.in’s express prior written consent.

You may use information on evok.in products and services purposely made available by evok.in for downloading from the site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the sites (collectively, "content"). Such content will become the property of evok.in and you grant evok.in the worldwide, perpetual and transferable rights in such content. Evok.in shall be entitled to, consistent with our privacy policy, use the content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include content you provide. You agree that any content you post may be used by evok.in, consistent with our privacy policy and rules of conduct on site as mentioned herein, and you are not entitled to any payment or other compensation for such use.

Breach

Without limiting other resolutions, evok.in may limit your activity, immediately remove your information, warn other users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the evok.in website in the event, but not limited to:

  1. If you breach the terms of use or privacy policy or other rules and policies, if any;
  2. If evok.in is unable to verify or authenticate any information you provide; or
  3. If it is believed that your actions may cause legal liability for you, other users or evok.in. evok.in may at any time at its sole discretion reinstate suspended users. A user that has been suspended or blocked may not register or attempt to register with evok.in or use evok.in website in any manner whatsoever until such time that such user is reinstated by evok.in.
  4. Notwithstanding the foregoing, if you breach the terms of use or privacy policy or other ruler and policies, evok.in reserves the right to recover any amounts due and owing by you to evok.in and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.

Other businesses

evok.in does not take responsibility or liability for the actions, products, content and services on evok.in website, which are linked to affiliates and / or third party websites using evok.in or otherwise. In addition, evok.in may provide links to the third party websites of affiliated companies and certain other businesses for which, evok.in assumes no responsibility for examining or evaluating the products and services offered by them, and evok.in does not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). evok.in does not in any way endorse any third party website(s) or content thereof

Use of Materials

Except as clearly indicated to the contrary herein or in any applicable additional Terms, evok.in hereby grants you a non-exclusive, freely revocable (upon notice from evok), non-transferable access to view, download and print product catalogues or any other materials available on the website, subject to the following conditions:

  • You may access and use the materials solely for

Product description

Evok.in tries to be as accurate as possible. However evok.in does not warrant that product description or other content or such other information of this site is 100% accurate, complete, reliable, current, or error-free. Product dimensions are for indicative purposes only and are subject to a tolerance of +/- 3cm. For handcrafted Furniture items, marginal variances in color, texture, wood grains and knots are all part of the charm of the product and thus deemed acceptable. The actual fabric/upholstery may have a slight variance from the product image depending on your screen settings, resolution and photography or fabric print.