Evok Furniture Products:
For all Evok furniture products, we provide one year warranty against manufacturing defect to the original buyer at the original delivery address that goods shall be free of defects in material and/or workmanship attributable to manufacture for a period of one year from date of purchase. If within the warranty period, please provide the proof of purchase to our authorized service personnel to avail warranty benefits.
During warranty, products must be made available at the delivery location only, to enjoy free services. Warranty is subject to normal use under normal conditions. Any breakage, upholstery peel off, stickers peel off, stain, scratches and mishandling of product, damage resulting from improper handling after merchandise is received or from exposure to environment/weather or extreme atmospheric conditions would not be covered under warranty. The warranty naturally does not cover wear and tear, breakables such as glass, ceramic items, bulbs etc.
During warranty our authorized service personnel will inspect the product and will repair/replace the product at his sole discretion. The repair or replacement of defective goods constitutes evok's entire obligation. If we are unable to resolve the problem, we will give you alternate resolution decided by Evok. The length of the warranty for the repaired or replaced product is equal to the remaining length of the warranty of the product originally purchased. There are no other warranties, expressed or implied, including any warranty or merchantability for a particular purpose. Kindly contact us at 1800-1207-577 / +91-8069145666 or write us atfor service assistance.
Home Decor & Home Furnishings Products:
We provide warranty only for Mirrors that are sold under Home Decor category. Mirrors enjoy 6 months warranty against manufacturing defect. Effected part will be replaced. . Kindly contact us at 1800-1207-577 / +91-8069145666 or write us atfor service assistance.
All other products not mentioned above will not carry any warranty.
Brands other than Evok sold by us, enjoy manufacturer’s warranty policy. Under this warranty the manufacturer undertakes repair or replace any parts found to be defective, or calling the product at its service centre, if it needs to be returned to one of his/our authorized service centers for repair. The warranty is only valid if the product has been used in a non-commercial environment and in accordance with the instructions, and provided that it has not been modified, repaired or interfered with by any unauthorized person, or damaged through misuse. . Kindly contact us at 1800-1207-577 / +91-8069145666 or write us at firstname.lastname@example.org for service assistance.